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Managing Poor Performers

An employee with performance problems is not just a manager's problem. It is a problem for the whole team and even the company. In addition to causing a decline in efficiency, other members of staff can resent taking up the slack for a poor performer.

This course explains how to manage a poor performer whilst complying with legal requirements.

  • Understand the difference between poor performance (capability) and misconduct (conduct)
  • Learn how to conduct a meeting with an employee about poor performance
  • Learn how give feedback on performance in a positive and constructive manner
  • Learn how to construct a meaningful action plan to meet training needs, write SMART objectives and define reasonable timescales for improvement
  • Know when and how to implement and conduct formal disciplinary procedures to manage poor performance

Who should attend?

Suitable for managers and supervisors who have responsibility for staff.

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