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Managing Discipline and Grievance Issues

As well as being a legal requirement for an organisation to have documented Discipline and Grievance Policies, managing discipline and grievance is a vital management tool to ensuring employee issues are handled fairly and objectively and to help maintain standards of conduct at work.

  • Understand the difference between poor performance (capability) and misconduct (conduct)
  • Know when to use the disciplinary procedure
  • Understand the disciplinary process including investigations, witness statements, disciplinary hearings
  • Learn how to conduct a disciplinary hearing
  • Understand the difference between misconduct and gross misconduct
  • Understand what is meant by a grievance
  • Know when an employee would use the grievance procedure
  • Learn how to conduct a grievance hearing
  • Learn how to implement the disciplinary and grievance procedures within legal requirements
  • Understand the legal consequences of not applying the correct procedure

Who would attend?

Managers or supervisors who have responsibility for managing employees.

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