How to Conduct an Objective and Effective Investigation

The ACAS Code of Practice on Disciplinary and Grievance Procedures recommends that 'when a potential disciplinary matter arises, the employer should make necessary investigations to establish the facts'. Conducting an objective and effective investigation is therefore critical to a good disciplinary process.

• Understand when an investigation should be conducted and by whom
• Learn about the Investigation Process and how to ensure it is effective and objective
• Understand about witness statements and anonymous witness statements
• Understand how to prepare for an investigation hearing and learn what skills to use during the hearing
• Be aware of what action to take after the investigation and how to avoid bias when making a decision

Who should attend?

Managers or supervisors who have responsibility for managing employees.

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