Training Workshops

We offer a range of training courses prepared and delivered to suit specific business requirements.

We can improve People Management skills by providing supervisors and managers with an awareness of key legal requirements and best practice. We can also improve business processes, individual and team performance by training supervisors and managers in the operation of HR Policies and procedures.

Our Workshops include - (click on each for information)

• Change Management, Culture Change, Management Behaviours
• Recruitment & Selection (including Interviewing skills)
• Managing Absence
• Managing Poor Performers
• The Performance Appraisal
• Managing Discipline & Grievance issues
• Self Development
• Time Management
• Leadership, Motivation & Communication
• Managing Stress
• How to Conduct an Objective and Effective Investigation
• Effective Report-writing Skills
• Employment Law Awareness & key areas that impact on the management of employees
• Selling Skills
• Customer Care
• Telephone Techniques and Telephone Selling

In the individual course headings, we have provided an example of the topics each course would cover; however each course is written to meet individual client requirements.

Click here to download details of all our client courses.